No heat? new boiler? no problem. Parts and labour are usually included, and more comprehensive policies won’t impose a limit on the number of call outs you have there may, however, be a fixed call out fee, typically £50 or £100, to pay every time an engineer comes, so check before buying. If you would like more information about a particular product, please fill out the form below *. Plumbing and drain services, including emergency callouts.